Terms and conditions

CONTRACT AWARD

A binding agreement between you and glamfashion.dk will occur when your order has been confirmed by glamfashion.dk. Glamfashion.dk will send you an order confirmation when the order has been accepted and shipped. The receipt for your order that you receive shortly after your order is submitted does not constitute the final order confirmation.
PRICES
All prices quoted include VAT and other taxes. The applicable price is the one listed on glamfashion.dk‘s online webshop for the item in question on the date of ordering.

Glamfashion.dk reserves the right to change prices which are incorrectly stated on glamfashion.dk‘s online webshop.

PAYMENT
Glamfashion.dk accepts online payments with the following: credit cards Visa/Dankort, Mastercard, Mobilepay Online.
Payment will only be deducted from your account when the physical item is shipped or the virtual product is created unless otherwise agreed or stated on your order.

All prices on the website include VAT.
The website uses the following currencies for pricing: Kroner (DKK), Euro (EUR)

Glamfashion.dk uses a secure payment server that encrypts all information with SSL protocol, meaning your data is secure and cannot be read by other third parties.

DELIVERY AND SHIPMENT

The delivery time for your order is 2-6 week days

Glamfashion.dk uses GLS and PostNord for shipment of your ordered items.

You will receive a Track and Trace-numer upon shipment, which allows you to track the shipment at all times.

If you regret your purchase (Withdrawal)

Glamfashion.dk offers a 14 days full refund on goods purchased on the website unless otherwise agreed or stated in your order.

The 14 day period starts on the day the order is delivered.

Any return costs you incur yourself.

The request for cancellation must be notified to us no later than 14 after the delivery, and be with us no later than 14 days after we are informed of your use of the right of cancellation/withdrawal.

Notify glamfashion.dk of your decision to cancel the purchase. You can easily send this message to our customer service by e-mail: info@glamfashion.dk

If glamfashion.dk receives your products returned without notice from you about the exercise of your right of withdrawal, glamfashion.dk will consider the return of the goods as an exercise of the right to cancel the purchase.

If you fail to pick up your parcel in the selected parcel shop, the parcel will be returned to glamfashion.dk after 14 days from the date the parcel was delivered. We consider this return as your exercise of the right to cancel the purchase.

You can use glamfashion.dk‘s return label to return the items, for a favorable delivery price.

You can download a return label through us here:

(INDSÆT LINK TIL RETURLABEL)

CONDITION OF THE ITEM YOU HAVE RETURNED

You are responsible for the condition of the product, and of the decreased value of the goods caused by handling it other than what is necessary to determine the nature, characteristics and function of the goods.
This means, that you have to try the item in the same way as if you were shopping in a physical store.

If the item is tested/used in addition to what is described above, it is considered used and of decreased value. This means, that when the purchase is canceled, you will receive a minor portion or none of the purchase amount refunded. It is up to Glamfashion.dk to evaluate the item’s condition.

WARRANTY

There is a 2 year warranty on products according to the Danish Sales Law. The warranty applies to all errors in software, material and fabrication.

Complaints regarding errors and defects must be reported to Glamfashion.dk in a reasonable time after the goods have been received. We consider af maximum of months as a reasonable time, unless otherwise agreed. We will refund reasonable shipping costs.

The complaint waives right to warranty if the items are handled improperly or unusually.

Glamfashion.dk covers return costs to a reasonable extent.

When returning, please contact us at: info@glamfashion.dk

Warranty complaints will not be accepted if they are sent by cash-on-delivery system.

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